Privacy Policy

Kap Home Solutions, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or home-service offerings. We may update this Privacy Policy from time to time. Continued use of our website or services indicates acceptance of this policy including any updates. Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external sites.

INFORMATION WE COLLECT

We and our third-party service providers may collect and process the following types of personal information about you:

Name
Address or service location
Phone number and email
Payment information (processed securely; we do not store full card or banking details)
Browser or device type
IP address
Pages visited and usage activity
Service request details
Information regarding your property
Photos or videos of work areas
Notes relevant to electrical, smart-device, or maintenance services

HOW WE COLLECT INFORMATION

We and our third-party service providers may collect personal information as follows:

We may collect information you provide when you use our Site, including when you fill in forms on our Site, subscribe to any of our services, complete a survey on our Site, post material to our Site or download content from our Site.
We may collect information you provide when you contact us by phone, email, text message, messaging on social media and other third-party platforms.
We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our Site with your own social media page. We also may collect customers’ and public feedback on social media.
Our Site may use cookies, tracking pixels and other similar technologies to collect information about visitors to our Site.

HOW WE USE INFORMATION

We use your information to:

Provide, schedule, and manage services
Communicate regarding estimates, invoices, and updates
Process secure payments
Improve our website and customer experience
Conduct analytics to help us better understand our customers and improve our products and services.
Maintain business records
Follow legal and safety requirements

HOW WE DISCLOSE INFORMATION COLLECTED

We do not sell or rent your personal information. We and our third-party service providers may share your personal information under the following circumstances:

We may share your personal information with business partners, subcontractors, and third-party companies who help us provide our services.
We may share your personal information with companies that provide services to us, such as credit card processors, website hosts, email vendors and other companies that help us provide our services or our Site.
We may disclose your personal information in response to legal process, when required to comply with laws, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies and the terms of use of our Site, and to protect the rights, property and safety of our business, our employees, agents, customers or others.
We may share technical data that we collect about your browsing habits and your device (such as data collected via our cookies, tracking pixels and similar technologies, as discussed above) with third-party service providers and other advertising companies.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

PHOTO & VIDEO USAGE CONSENT

During the service process, we may take photos or videos of work areas for documentation, safety, insurance, quality assurance, and marketing purposes.

We will not use photos or videos containing identifiable personal information (faces, personal belongings, address numbers, etc.) for marketing, advertising, or portfolio use without obtaining your explicit consent first. You may choose to grant or deny consent for marketing usage at any time. Your service will not be affected by your decision.

INFORMATION SECURITY & RETENTION

We maintain reasonable security measures—physical, administrative, and electronic—to help protect your information. No online system can guarantee absolute security, but we work to safeguard your data responsibly.

We retain information only as long as needed for:

Providing services
Warranty and business records
Legal and regulatory compliance

CONTACT US

Email: kevin@kaphomesolutions.com
Phone: 850-270-7054
Mail: Kap Home Solutions, LLC
8219 Front Beach Rd STE B
Panama City Beach, FL 32407